1. Who We Are
Sikkra ("Sikkra," "we," "us," or "our") provides done-for-you CRM, funnel, website, and marketing automation services built on the GoHighLevel platform for businesses in the United States. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book a call with us, or use our services.
If you have any questions about this policy, contact us at [email protected].
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, email address, phone number, and business name when you fill out a form, book an audit call, or contact us.
- Business information — details about your company, current tools, and marketing setup that you share during audits or projects.
- Payment information — billing details processed securely through third-party payment processors. We do not store full card numbers on our servers.
- Communications — records of emails, SMS messages, and call notes exchanged with us.
We also collect certain information automatically, such as IP address, browser type, device information, pages visited, and referral source, through cookies and similar technologies.
3. How We Use Your Information
- To respond to your inquiries and schedule and conduct audit calls.
- To provide, build, and maintain the services you purchase from us.
- To send appointment confirmations, reminders, project updates, and service-related messages.
- To send marketing communications where you have opted in (you can opt out at any time).
- To process payments and maintain business records.
- To improve our website, offers, and services.
- To comply with legal obligations.
4. SMS / Text Messaging Consent
By providing your phone number through our website forms or booking calendar, you consent to receive SMS text messages from Sikkra related to your inquiry, appointments, and services — such as booking confirmations, reminders, follow-ups, and account updates. Where you have separately opted in, we may also send occasional promotional messages.
- Message frequency varies. Message and data rates may apply.
- Opt out anytime by replying STOP to any message. Reply HELP for help, or contact [email protected].
- No mobile opt-in data or consent is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third party.
5. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate — such as our CRM and communications platform (GoHighLevel / LeadConnector), payment processors, email delivery providers, and scheduling tools — solely to perform services on our behalf.
- Advertising platforms (such as Meta) in aggregated or hashed form for measuring and improving ad campaigns, where permitted.
- Legal authorities when required by law, court order, or to protect our rights.
- A successor entity in the event of a merger, acquisition, or sale of assets, subject to this policy.
6. Cookies & Tracking
We use cookies, pixels (including the Meta Pixel), and similar technologies to operate the site, remember preferences, measure traffic, and improve advertising performance. You can control cookies through your browser settings; disabling them may affect site functionality.
7. Data Retention & Security
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
- Email: unsubscribe from marketing emails using the link in any email.
- SMS: reply STOP to opt out of text messages at any time.
- Access, correction, deletion: you may request a copy of, correction to, or deletion of your personal information by emailing [email protected]. Depending on your U.S. state of residence, you may have additional rights under applicable privacy laws (such as the CCPA/CPRA for California residents), which we will honor as required.
9. Children's Privacy
Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
Our website may link to third-party sites and services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party service you use.
11. Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Us
Sikkra
Email: [email protected]
Serving businesses across the United States.