Terms of Service — Sikkra
Legal

Terms of Service

Effective Date: August 5, 2026 · Last Updated: August 5, 2026

1. Agreement To These Terms

These Terms of Service ("Terms") govern your access to and use of the website, content, and services provided by Sikkra ("Sikkra," "we," "us," or "our"). By using our website, booking a call, or purchasing our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

2. Our Services

Sikkra provides done-for-you marketing systems built on the GoHighLevel platform, which may include CRM setup, website and funnel builds, marketing automation, AI chat and voice agents, email and SMS campaigns, A2P 10DLC registration assistance, integrations, migration services, Facebook/Meta advertising support, and ongoing optimization ("Services"). The specific scope, deliverables, timeline, and fees for your project are described on our website and/or in a written quote or proposal provided to you ("Scope").

3. Subscriptions, Fees & Payment

  • Plans. Our pricing is displayed on our website and/or in your written quote. Monthly plans are billed in advance each month; yearly plans are billed in advance for the full year.
  • Platform fee. Where applicable, a monthly platform fee covers the underlying software (CRM, hosting, email, SMS, booking, AI features). Third-party usage costs — such as SMS/call charges, phone numbers, email sending volume, AI usage, ad spend, and domain registration (unless included in your plan) — may be billed separately or passed through at cost.
  • Late or failed payments. We may suspend Services if payment fails and is not remedied within a reasonable period.
  • Taxes. Fees are exclusive of applicable taxes, which are your responsibility where required by law.

4. Cancellation & Refunds

  • Monthly plans may be cancelled at any time and cancellation takes effect at the end of the current billing period. No long-term contracts are required.
  • Yearly plans are billed upfront for the year. Unless otherwise stated in your written quote, yearly fees are non-refundable once the build has commenced, given the discounted rate and upfront work involved.
  • Refunds. Because our Services involve custom work performed for you, fees for work already performed are non-refundable except where required by law or expressly agreed in writing.

5. Client Responsibilities

  • Provide accurate information, timely feedback, and access to accounts, domains, and assets reasonably needed to complete the Scope.
  • Ensure you have rights to all content, logos, images, lists, and data you provide to us.
  • Use the systems we build in compliance with applicable laws, including the TCPA, CAN-SPAM Act, carrier A2P 10DLC requirements, and advertising platform policies. You are responsible for obtaining proper consent before messaging your contacts.
  • Maintain your own subscriptions with third-party platforms where applicable (e.g., GoHighLevel, Meta, domain registrars) unless included in your plan.

6. Timelines & Estimates

We work to published build timelines (for example, a 10-day build target) and will keep you updated on progress. Timelines depend on timely receipt of your content, approvals, and third-party processes outside our control (such as A2P registration review, domain propagation, or ad account approvals). Delays caused by such factors do not constitute a breach of these Terms.

7. Ownership & Access

  • Your account, your assets. Systems are built inside your own account wherever practicable. Upon full payment of applicable fees, you own the deliverables we create specifically for you — pages, workflows, copy, and configurations.
  • Our materials. We retain ownership of our pre-existing tools, templates, frameworks, know-how, and processes, and grant you a non-exclusive license to use them as embedded in your deliverables.
  • Portfolio use. You grant us permission to reference the work performed (including anonymized results) in our portfolio and marketing unless you request otherwise in writing.

8. No Guarantee Of Results

We build systems designed to improve lead capture, response time, and follow-up. However, marketing outcomes depend on many factors outside our control — including your offer, pricing, market, ad budget, sales process, and third-party platforms. Any figures, examples, or testimonials shown on our website reflect specific client situations and are not a promise or guarantee of your results. We do not guarantee any specific number of leads, appointments, sales, or revenue.

9. Third-Party Platforms

Our Services rely on third-party platforms (including GoHighLevel/LeadConnector, Meta, telecom carriers, and email providers). We are not responsible for outages, feature changes, pricing changes, account suspensions, or policy decisions made by those platforms. Your use of third-party platforms is governed by their own terms.

10. Limitation Of Liability

To the maximum extent permitted by law, Sikkra will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of or related to the Services. Our total aggregate liability for any claim arising out of these Terms or the Services will not exceed the amounts you paid to us for the Services in the three (3) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Sikkra from claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the systems in violation of law (including messaging consent laws), or your breach of these Terms.

12. Termination

Either party may terminate ongoing Services per the cancellation terms above. We may suspend or terminate Services immediately for non-payment, unlawful use, or material breach. Sections that by their nature should survive termination (including ownership, limitation of liability, and indemnification) will survive.

13. Governing Law & Disputes

These Terms are governed by the laws applicable to the agreement between the parties, without regard to conflict-of-law rules. The parties will first attempt in good faith to resolve any dispute informally by contacting [email protected] before pursuing formal proceedings.

14. Changes To These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the website or Services after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Sikkra
Email: [email protected]
Serving businesses across the United States.